Arpit Sharma

Arpit Sharma has over a decade of experience in IT and operations, currently serving as Operations Manager at Datacom since October 2015, where responsibilities include leading staff to achieve Service Desk targets and acting as a Subject Matter Expert for after-hours customers. Prior to this role, Arpit held positions including Service Desk Team Lead and IT Support Analyst & 2IC at Datacom, as well as IT Support Analyst at UMR Research from 2011 to 2014. Arpit holds a Bachelor of Computing and Information Sciences with a focus on Network and Security, and a Certificate in Computing and Mathematical Sciences, both from Auckland University of Technology. Educational background also includes a High School Certificate from New Era Public School.