Ben Bilton

Ben Bilton is an experienced Information Technology professional with over two decades of expertise in service delivery and support management. Currently serving at Datacom since February 2012, Ben has held multiple roles including Information Technology Senior Service Delivery Manager, overseeing a 100-seat Service Desk for a large government department. Previous positions include Incident Management Manager and Service Improvement Manager at UXC Connect and UXC Business Services, respectively. Ben's career began at Getronics Australia, where roles included Desktop Support Analyst and Service Desk Analyst, demonstrating a progressive advancement in IT management and support capabilities.