Donna Galbraith is an experienced Service Delivery Manager at Datacom since March 2019, where responsibilities include serving as Senior Problem Manager and second-in-command for the Major Incident and Problem Management team. Prior to this, Donna held the position of Incident Manager at Specsavers from December 2016 to December 2018. Donna's background includes roles as Senior Problem Analyst at Hewlett-Packard from December 2014 to June 2016 and Problem Manager at Spark Digital NZ from January 2013 to December 2014. Additionally, Donna served in various capacities, including Problem Manager, Incident Manager, and Change Management Coordinator at Hewlett-Packard from 2003 to December 2012, during which time the company was known as EDS New Zealand.
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