Hetal Patel

Hetal Patel is an accomplished network consultant currently serving as an Associate Network Consultant at Datacom since July 2023, following a tenure as a Graduate Network Consultant. Prior experience includes working at bp from November 2018 to July 2023 as a Customer Service Representative, where responsibilities involved delivering exemplary customer service, managing inventory, and training junior staff. Previously, Hetal worked at IndyLogix Solutions Pvt. Ltd. as an Information Technology Help Desk specialist from January 2016 to May 2018, focusing on incident response, improving security posture, and providing technical support. Academic qualifications include a Master's degree in Electronic and Communications Engineering Technology from CHARUSAT and a Bachelor's degree in Electrical, Electronic and Communications Engineering Technology from Dharmsinh Desai University.