Jess E. is a Microsoft Business Apps and Dynamics 365 & Power Platform Consultant with a strong focus on customer experience. They have demonstrated expertise in shaping business processes across various industries, including government, education, and retail. Jess has held roles such as Senior Business Analyst at the Ministry of Business, Innovation and Employment and Principal Consultant at Datacom. They are a Microsoft Certified Functional Consultant and have completed various certifications, including Change Management Foundation and Professional Scrum Master 1. Currently, Jess is pursuing a Certificate in Requirements Engineering with BCS, The Chartered Institute for IT.
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