John Spicer is an experienced operations and IT support professional with a career spanning over a decade. Currently serving as Operations Manager at Datacom since May 2017, John has also held roles such as Team Leader, Service Desk 2IC, and Service Desk Analyst. Prior experience includes IT Service Desk and Desktop Support at LafargeHolcim, customer service roles at Glenstar Group and Glenwood Energy Centre LTD, and IT service support at Internet Access Company, where proactive troubleshooting was emphasized. John's educational background includes a Bachelor of Information and Communications Technology in Networking from Christchurch Polytechnic Institute of Technology, completed in 2011.
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