Juan Ramirez is a Senior Network Engineer at Datacom since December 2017, with a rich history in network engineering spanning over a decade. Prior roles include Network Engineer positions at ADVAM trading as Equard, and EPM, a Colombian public company providing IT services. Beginning a career as a Help Desk/Network Engineer at Level 3 Communications, notable achievements include enhancing network troubleshooting procedures to minimize service disruption and consistently meet SLA standards. Juan holds a Bachelor's Degree in Electronics Engineering from Universidad Pontificia Bolivariana and has pursued various certifications, including Cisco training in Unified Communications Administration and project management.
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