Kim Glensor is a Technical Delivery Manager at Datacom, where they manage problems in client environments and focus on root cause analysis to reduce incidents. Previously, they held several roles at Datacom, including Problem Manager, Systems Management Tools Specialist, and Windows Server Specialist, delivering ITIL-focused management and technical support. Before joining Datacom, Kim worked as a Developer at Blackout Entertainment, where they addressed user-reported bugs and contributed to site content and design. Kim earned a Bachelor of Science degree in Computer/Information Technology Administration and Management from Massey University after completing their University Bursary at Kapiti College.
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