Mark Iona is an experienced leader in service delivery and customer experience management, currently serving as General Manager - CXO at Datacom since April 2021. Mark's extensive career includes roles such as National Workforce Manager at Serco and various management positions at Datacom, SA Water, and People's Choice Credit Union, focusing on business process improvements and digital channel integration. Mark has a strong background in workforce management and operational efficiency, having led large teams at Optus and Telstra, consistently achieving high customer satisfaction scores. Mark holds a Diploma in Front Line Management from AIM.
This person is not in any teams
This person is not in any offices