Matt Shepheard has extensive experience in the IT and analytics sectors, currently serving as General Manager of Insights & Analytics at Datacom since February 2015, where responsibilities include process mining and operational analytics within technology and service offerings. Prior roles at Datacom include Product Owner for Insights & Analytics and Service Management Futures, as well as Customer Operations Manager, emphasizing the modernization of service offerings focused on data-driven insights and cloud solutions. With a history at Hewlett Packard Enterprise Services and EDS Group encompassing roles from Delivery Lead to Unix Team Leader, Matt has expertly managed teams and projects, particularly in transitioning Fonterra's IT infrastructure. Matt's educational background includes a Bachelor of Arts in Political Science from The University of Auckland.
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