Ralf W. is an accomplished professional with extensive experience in customer success and consulting roles across various companies. Currently serving as a Dynamics 365/PowerPlatform Customer Success Manager at Datacom since 2018 and a Consultant in Customer Experience & Success at CS-Inspire, Ralf specializes in enhancing customer retention and satisfaction. Additionally, Ralf contributes as an Associate and Mentor for start-ups at Flying Kiwi Angels, guiding them through early growth stages and customer experience implementation. Previous positions include Team Leader for Customer Success at Nintex Promapp and Author-it Software, where Ralf demonstrated leadership in building strong customer relationships and expanding services. Ralf holds a Master’s degree in Information Science from the University of Konstanz and is currently pursuing Te Ara Reo Māori at Te Wānanga o Aotearoa.
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