Rebecca E.

Rebecca E. is a certified experience designer with over five years of expertise in customer, employee, and user experience, as well as service design and contact centre operations. They held various roles in leadership and management, including serving as a Senior Consultant in Customer Experience & Service Design at Datacom and previously as a Client Relationship Manager at Acquire Intelligence. Prior to that, they worked at Probe Group, progressing from Customer Service Representative to Contact Centre Manager. Their career began at The West Australian as an Advertising Sales Representative.