Richard Ferguson is a Senior Consultant at Datacom, providing expertise as a Solution Architect in Contact Centre and Unified Communications for Cisco and Microsoft application suites since 2013. Previously, they held roles at Gen-i, including Service Development Manager and Solutions Design Specialist, where they drove successful program outcomes and provided technical thought leadership. Richard is currently pursuing a New Zealand Certificate in Engineering (NZCE) with a focus on Telecommunications at Victoria University of Wellington.
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