Rik Johnson

Rik Johnson is a seasoned CX Consultant and Practice Manager specializing in Conversational AI at Datacom since August 2023. Prior to this role, Rik served as VP of Solutions and Customer Success at Curious Thing AI, where responsibilities included client relationship management and collaboration with engineering teams to enhance voice AI capabilities. Rik's extensive experience at Stellar from 2010 to 2020 spanned multiple leadership roles, including Head of Solutions, Head of Intelligent Automation, General Manager Operations, and General Manager Business Solutions, where a focus on transformational solutions and customer experience was prevalent. Educational qualifications include a Master of Business Administration in Innovation and Leadership from Torrens University Australia.