Roy Chan is a seasoned IT professional with extensive experience across various organizations, currently serving as a Systems Engineer at Datacom since February 2019. In this role, Roy provides proactive and reactive support to global enterprise clients, ensuring the availability, reliability, and security of core infrastructure while adhering to ITIL V4 service delivery standards. Previously, Roy held multiple roles at ExxonMobil, including Server Lifecycle Engineer and Technology Rep, focusing on server management and process transitions. Additional experience includes Regional IT Support at Ambition, and various positions at Mobil Oil, Frank Small and Associates, Kwong Yik Bank, Ansell, The City Bayview Hotel, and Joskomp Enterprise. Roy possesses a Bachelor's degree in Information Technology from the University of Southern Queensland and has a solid foundation in IT operations, customer service, and technical support.
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