William Clancy

William Clancy has over 20 years of experience in customer service and technical support, primarily with Datacom since June 2003, where notable roles include Director of End User Experience and CX Technology, along with various managerial positions overseeing teams ranging from 100 to 300 individuals. Previous experience includes significant roles at Microsoft, managing contact centers across the ANZ SEA and GCK regions, and serving as a Customer Service Officer at The Warehouse. William Clancy holds a Certificate of General Management from Macquarie Business School, a Bachelor of Technology from Western Sydney University, and a Six Sigma Greenbelt from the University of Technology Sydney.