Katie Pichette has a diverse background in customer success and media. Currently, Katie serves as an Enterprise Customer Success Associate and Customer Success Associate at Datadog. Prior experience includes roles such as Sr Renewals Account Manager for VMware, Sr Business Development for PTC, and Sr Sales Representative for Broadcom at ServiceSource, which was acquired by Concentrix. Additionally, Katie has worked in the media industry as an International News Producer and Radio Host at Caracol Radio, and as a Morning Show Host at Emisora Mariana. Katie holds a Bachelor's degree in Journalism and Social Communication from Universidad Externado de Colombia, completed in 2017.