Morgan W. is a Senior Technical Escalations Engineer at Datadog, where they specialize in advanced solutions for the Datadog Agent, Application Performance Monitoring (APM), and OpenTelemetry. With over seven years of experience in technical services, Morgan has a proven track record in troubleshooting complex software issues and enhancing client satisfaction. They hold a B.S. in Computational Physics from the University of Illinois at Urbana-Champaign and have also accumulated experience at Epic and the Naval Surface Warfare Center. Passionate about continuous learning, Morgan has earned certifications in SQL and Docker, furthering their expertise in DevOps and cloud technologies.
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