Priscila Heller

Priscila Heller is a multi-lingual Support Director with an MBA, currently serving as Director of Technical Support Engineering at Datadog in Denver, Colorado. They have a robust background in leading globally distributed teams and fostering effective workflows, with prior experience as a Senior Manager in Support Engineering at solo.io and GitHub. Priscila's dedication to customer satisfaction and team development is complemented by their passion for creating technical documentation as a learning tool. They hold an Executive MBA from The University of Chicago Booth School of Business and a Bachelor's degree in Communication from the Pontifical Catholic University of Minas Gerais.