Virginia Ulrich has extensive experience in customer support and technical account management, currently serving as Team Lead for Technical Account Managers at Datadog since August 2022. Virginia previously held the position of Head of Customer Support at Sourcegraph from November 2020 to May 2022. Additional roles include Global Director of Technical Support & Services and Technical Support Manager at Showpad, and Technical Program Manager at Help Scout. Virginia's earlier career includes experience as an Instructor at Portland State University and various positions at Jive Software and Ecova. Virginia is also the Founder of SuperCats, and holds both a Bachelor of Arts and a Master of Arts in Literature from Portland State University.
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