Cydrick Quijano is a seasoned Senior Manager of Operations with over 18 years of experience in managing Technical Customer Service, Retail/E-Commerce, Healthcare, and Service Delivery strategies. Currently, as a Senior Operations Manager at Datamatics, Cydrick plays a key role in launching programs and maintaining low absenteeism rates while optimizing process efficiency. Cydrick previously held significant positions at various organizations, such as Operations Manager at 24-7 Intouch, where they successfully met KPI targets, and at ResultsCX, where they implemented strategies to drastically reduce account attrition. Cydrick earned a Bachelor of Science in Electronics and Communications Engineering from the University of Cebu in 2007.
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