Malcolm Baracho

Malcolm Baracho is an experienced operations professional currently serving as Team Leader at Datamatics Financial Services Limited since January 2014, where responsibilities include managing multiple projects, appointment setup, and executing sales strategies. Prior to this, Malcolm held the role of Working Partner at Real Bakery from August 2010 to December 2013, overseeing full operational management. Previous experience includes a position as Sr Customer Service Executive at Serco from August 2007 to July 2010, handling escalated customer calls and driving potential sales. Additionally, Malcolm worked as a CDP at Royal Caribbean International from November 1999 to July 2007 and completed an internship at Taj Hotels Resorts and Palaces from August 1995 to November 1999. Malcolm's academic background includes attendance at Elphinstone College and St. Mary's High School in Mumbai.