Maggie Ramirez

Maggie Ramirez has a strong background in customer success management and leadership roles. Maggie is currently employed as a Senior Customer Success Manager at Dataminr. Prior to that, Maggie worked at Concord as a Senior Customer Success Manager, where they played a key role in driving customer success initiatives and collaborating with various teams to optimize customer value. Before joining Concord, they served as a Senior Premier Account Manager at Avvo, focusing on driving customer success through digital advertising strategies. Maggie also has experience in the banking industry, having worked at JPMorgan Chase & Co. as a Branch Manager and a Client Relationship Manager. In these roles, they demonstrated their ability to lead and manage branch operations, drive customer satisfaction, and identify growth opportunities. Additionally, Maggie has experience in retail management, having worked as a Store Manager at Abercrombie & Fitch, where they excelled in recruiting and leading a team of sales associates. Overall, Maggie Ramirez has a well-rounded work experience with a focus on customer success and leadership.

Maggie Ramirez earned their Bachelor's Degree in International Studies and Political Science from the University of Washington, where they studied from 2008 to 2010. In April 2019, they obtained a Certificate in Digital Marketing Strategies: Data, Automation, AI & Analytics from Northwestern University - Kellogg School of Management.