DataOne Software
Andrew Welch is an experienced professional with a strong background in account management and customer experience. Currently serving as an Account Manager at DataOne Software since February 2023, Welch previously worked as a Project Consultant at Sonic Automotive, where assistance was provided with software and advertising partner integrations for new store launches. At Cox Automotive Inc., from January 2017 to September 2021, Welch held roles as Strategic Account Manager and Manager of Customer Experience, managing a significant enterprise portfolio, creating post-sales playbooks, and implementing a quality assurance program that markedly improved client satisfaction metrics. Earlier experience as a Training Manager at HomeNet Automotive involved the development of a self-serve video library for client training, which substantially increased client reach and feature adoption, as well as redesigning the employee onboarding program to enhance efficiency.
This person is not in any offices
DataOne Software
Since its founding in 1999, DataOne Software has continued to expand solutions and scope in order to fulfill unique needs in the automotive marketplace. In 2002, DataOne Software formed an initiative to productize tools and data for distribution to application service providers. In developing this initiative, DataOne Software entered the industry as an automotive content provider. Since the purchase of DataOne Software by Dominion Enterprises in 2007, dealer products and services have followed a natural migration path to support and complement the many other automotive divisions within the company. DataOne Software is now exclusively in the business of automotive content sourcing, warehousing and production. Immersion in so many diverse areas has led to a keen understanding of market needs, enabling DataOne Software to move quickly to address partner and client needs through technology and data solutions. Agile development and utilization of existing infrastructure are key benefits that are recognized by DataOne Software partners and clients alike. This tradition is continued today as content and data services expand to support the needs of the solution providers of today and of tomorrow.