Abraham Chen, MBA, has a diverse background in customer service and management, primarily within the biotech and e-commerce sectors. Beginning as a Laboratory Research Assistant at UC San Diego, Abraham transitioned to various roles including Lead Customer Service Representative at Ozeri and Sr. Customer Service Specialist at Illumina and Telesis Bio, where key responsibilities involved managing high-profile accounts and driving team performance. At Classy, Abraham progressed from Sr. Product Support Specialist to Customer Care Manager, successfully scaling a team to support a growing client base. Currently serving as Customer Success Manager at Dataro, Abraham utilizes AI technologies to enhance nonprofit fundraising efforts. Additionally, in a leadership capacity with B Local San Diego, Abraham focuses on community engagement and promoting business as a force for good.
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