Phyllis Hunter

Phyllis Hunter currently serves as the Customer Service Operations Manager at Datavant, leading a team of Call Center Supervisors and analyzing production and quality metrics. Previously, Phyllis held various roles at Ciox Health, including Operations Manager for Billing & Audits, where oversight of specialty departments was a key responsibility, and Operations Coach-HCA, where assistance with Quality Assurance and participation in project teams were significant. Earlier experience includes the position of Site Supervisor-HCA, focusing on training staff and enhancing productivity, and Client Service Representative II, where validation of medical information requests was performed according to HIPAA guidelines. Additionally, Phyllis worked as a Radiology Scheduler at Bon Secours. Education credentials include an Associate of Applied Science from J Sargeant Reynolds Community College and an Advanced Diploma from John Marshall High School.