Lynsey Jackson

Knowledge Manager & Support Lead at Dataweavers

Lynsey Jackson has a diverse work experience spanning over two decades. Lynsey is currently working at Dataweavers as a Knowledge Manager & Support Lead, where they started in 2022. Prior to this, they served as a Customer Success Coordinator at the same company, contributing to the automation of customer experience ecosystems. Before joining Dataweavers, Lynsey worked at Eticore from 2020 to 2022, where they held multiple roles including Trust Services Associate and Head of Operations. At Eticore, they gained experience in operations and communications. From 2015 to 2019, Lynsey worked at the Australian Securitisation Forum as an Associate, supporting strategic processes and providing administrative assistance. Lynsey played a key role in delivering education and events for the organization. Prior to that, Lynsey worked as an Administration Officer at Woollahra Municipal Council from 2009 to 2015, providing administrative support and managing projects. From 2007 to 2009, they worked at JPMorgan as a Presentation and Graphic Administrator, creating and formatting documents for investment bankers and providing training to new starters. Other roles they have held include Desktop Presentations Operator at UBS Investment Bank in 2006, Administrator at Islington City Learning Centre in 2005, Team Assistant at WorkSafeBC in 2005, and Technical Support Officer at TAFE NSW from 2000 to 2005. Overall, Lynsey has gained extensive experience in administrative support, operations management, customer success, and project coordination throughout their career.

Lynsey Jackson's education history includes the following:

- In 2019, they attended General Assembly Australia and studied Digital Marketing.

- In 2012, they attended Curtin University, focusing on Web Publishing.

- In 2011, they participated in various educational programs:

- Lynsey obtained a Graphic Design and Desktop Publishing Certificate from Cengage Education.

- Lynsey completed a Cert IV in Project Management at the Sydney Institute of TAFE.

- Lynsey also took a course in Effective Web Writing for Business at the University of Sydney.

- In 2010, they studied Editing and Proofreading: An Introduction at the University of Sydney.

- In 2008, they obtained a Diploma of Business Management from the Australian Business Academy.

- In 2001, they completed a TAFE Statement in Information Technology (Multimedia) at the Riverina Institute of TAFE.

- From 1998 to 2000, they pursued a Diploma of Information Technology (PC & Network Support) at the Riverina Institute of TAFE.

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