Michael Do Thoi has a strong background in customer success, data analytics, and strategy analysis. They have experience working in roles that involve improving customer experiences, driving operational efficiency, and utilizing data to make informed decisions. They have a Master of Science in Public Administration, a Bachelor of Science in Business & Management, and a Bachelor of Commerce in Business & Commerce. Their skills include speech analytics, data storytelling, project management, process improvement, customer care, and sales.
August, 2023 - present
Customer Success & Support Specialist at Truvelop
Customer Success Support Specialist at Cloverleaf
Customer Success & Support Specialist at Service Direct
Customer Success Support Specialist at ZenHub
Customer Success/ Support Specialist at theprintspace