Klara Malnar serves as a Customer Success Manager at Determ since November 2018, where responsibilities include establishing long-term client relationships, leading onboarding processes, and driving customer retention through tailored solutions. Previously, Klara was a Customer Marketing Specialist, implementing a marketing program and analyzing customer data to develop effective strategies. Klara also worked as a Content Creator, producing various marketing content while ensuring quality and consistency. Additionally, Klara served as a lecturer on digital tools in PR and marketing at the Catholic University of Croatia from March 2022 to July 2023 and completed a brief internship in Public Relations at Coca-Cola HBC Hrvatska. Klara holds a Bachelor's degree in Communication Sciences and a Master's degree in Intercultural Communication and Journalism, both from the Catholic University of Croatia.
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