Laura M. is an experienced professional with a strong background in customer support, project management, and data science. At DATEV eG, from October 2019 to September 2022, Laura M. contributed to cross-functional team projects, focused on data science and digital assistance in customer support, and produced a bachelor's thesis on portfolio transformation and cloud computing. Roles included customer support consultant and management assistant, where responsibilities involved managing internal communications, preparing decision-making documents for leadership, and aiding in strategic planning. Laura M. also interned at Knauf in marketing and worked in customer service and bookkeeping at Weingut Hans Wirsching KG. Currently pursuing a Master's degree in Digital Business Administration at FAU Erlangen-Nürnberg, Laura M. has achieved a notable academic record while actively participating in relevant projects and initiatives.
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