Chee Lam

Chee Lam is an experienced Principal Technical Account Manager at Datto since October 2017, specializing in enhancing customer product adoption, retention, and satisfaction through technical expertise and understanding of business needs. Previous roles at Datto include Lead Technical Account Manager, Lead Program Manager, and Senior Partner Success Manager for various regions, focusing on advocating for partners, driving contract renewals, and ensuring high satisfaction rates. Prior to Datto, Chee Lam worked at Quantum Marketing as a Campaign Delivery Manager and at Harte Hanks in multiple roles, including Campaign Team Manager and Internal Channel Account Manager, where leadership and training development were key responsibilities. Earlier experience also includes running a photography business and managing operations at a restaurant. Chee Lam holds a Bachelor's degree in Network Communications from Kingston University and has a diverse educational background in economics and business management.