Lucas Hendrickson is an experienced IT professional with a strong background in technical support and network management. Currently serving as Service Manager for Elevated Support at Datto since October 2018, Lucas has held various roles including Technical Support Supervisor and Senior Technical Support Expert, focusing on Datto RMM, Workplace, and File Protection. Prior experience includes working as a Network Specialist at Hillside Family of Agencies and as a Network Technician at Friendly Senior Living. Lucas also gained valuable experience through internships in information technology at the City of Rochester and West Genesee School District. Lucas holds a Bachelor's degree in Information Technology from Nazareth College of Rochester.
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