Reid Ockerman

Reid Ockerman is an experienced professional specializing in project management and client services, currently serving as a Senior Implementation Manager at Datto, Inc., since August 2021. Ockerman focuses on providing consulting and project management services for the AutoTask PSA product suite, enhancing client implementations and ensuring customer retention in the IT Services Industry. Prior roles include Client Project Manager at Transfinder, where Ockerman managed software implementations for school districts, and Transition Specialist at Symplicity Corporation, optimizing cloud software for educational institutions. Ockerman also held leadership positions in higher education, including Assistant Director of Student Engagement and Leadership at Albany College of Pharmacy and Health Sciences, overseeing various student services and programs. Educational credentials include an M.S. in Higher Education and Student Affairs Administration from Canisius University and a B.A. in American Literature & Creative Writing from Allegheny College.