Carmen Buckner

Head Of Customer Success at DAVIDsTEA

Carmen Buckner has extensive work experience in the retail industry. Carmen began their career at Bluenotes in 2005, starting as a Keyholder and later working their way up to Assistant Manager, Store Manager/Certified Training Manager (CTM), and eventually District Sales Manager. During their time at Bluenotes, Carmen achieved consistent comp sales growth, payroll goals, and customer service improvements. In 2011, they joined Anthropologie as a Store Manager, where they delivered strong comp growth and outperformed district, regional, and company benchmarks. Carmen's most recent role was at DAVIDsTEA, where they held multiple positions including Store Manager, District Sales Manager, Regional Manager-Western Canada, Head of Alternate Sales Channels - Wholesale, and currently serves as the Head of Customer Success. Throughout their career at DAVIDsTEA, Carmen consistently achieved comp sales growth, improved key metrics, and delivered exceptional sales performance.

Carmen Buckner attended Brandon University but did not complete a degree or specify a field of study.

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Timeline

  • Head Of Customer Success

    August, 2022 - present

  • Head Of Alternate Sales Channels Wholesale

    November, 2020

  • Regional Manager Western Canada

    June, 2019

  • District Sales Manager

    April, 2015

  • Store Manager

    July, 2014

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