Andre Harb

Andre Harb possesses extensive experience in customer service and technical support roles across multiple organizations. At RMIT University, Andre served as a Help Desk Specialist, delivering first-level support and efficiently diagnosing customer issues. Prior experience at Dan Murphy's included various roles from cashier to Acting Support Center Manager, where Andre developed skills in customer service and team leadership. As an Executive Assistant at Focus Commercial Cleaning and Maintenance, Andre provided comprehensive administrative support to senior management. Notably, at Oracle, Andre functioned as a Senior HUB Engineer and Customer Incident Manager, managing critical incidents and enhancing customer satisfaction. In a subsequent position at Dayforce, Andre advanced to Customer Technical Support Manager, leading a team in providing high-level support for payroll and HCM systems, with a strong focus on issue resolution and operational efficiency.