Carla Esbach is a seasoned professional in customer success and HR transformation, currently serving as Senior Director of Customer Success at Dayforce since March 2021. In this role, Carla acts as a trusted advocate for large enterprise clients, driving value throughout their transformation journeys. Previously, as Director of Customer Success, Carla led a team focused on maximizing client value and achieving growth targets. Carla's extensive experience includes a managerial role in HR Transformation at Deloitte Canada, where initiatives spanned the entire employee lifecycle, and as a Senior Consultant specializing in SAP SuccessFactors implementations. Early career roles included consulting at IBM Canada and Bay Street HR, along with volunteer work for Best Buddies Canada. Carla holds a Bachelor of Arts in Human Resource Management and a Master of Commerce from Stellenbosch University, complemented by a master's exchange program at EBS Universität für Wirtschaft und Recht.
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