David Ertel

David Ertel is a Technology Enablement Specialist Sr. at Dayforce, focusing on enhancing the adoption of enterprise collaboration solutions. Previously, as a Business Specialist at Kroger, David developed best practices to improve customer and associate experiences while aligning with company strategies. David's experience includes instructing on Microsoft 365 Suite at OfficePro, Inc., and holding multiple roles at Microsoft, including Customer Success Training Manager and Teams Scale Customer Success Manager, where David enhanced training methods and customer retention strategies. David's early career includes a Sales and Operations Supervisor position at Best Buy, which achieved significant sales growth. David is currently pursuing a Bachelor's degree in Professional Studies at the University of Cincinnati.