Ena Jacobsen is a professional in Learning Strategy and Customer Success, currently serving as the Head of Business Operations at Dayforce, where they lead process improvement projects and change management. Previously, Ena held positions such as Head of Customer Success at Dayforce, where they successfully expanded the Customer Success team and implemented new processes. They have also worked as a Recruiter at Statum, where they managed full-cycle recruitment and created a learning management system for onboarding. Ena's experience also includes leadership roles at AIESEC Denmark, where they oversaw operations and talent management initiatives.
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