Erin Murtha

Erin Murtha currently serves as a Senior Customer Success Manager for First Year Onboarding at Dayforce, where responsibilities include leading a team and acting as the primary liaison for onboarding inquiries while ensuring high client satisfaction across a diverse portfolio. Prior to this role, Erin held various positions at Ceridian for over two decades, including Team Lead in Customer Transition and Manager of Client Process Improvement, where management of client escalations and onsite consulting for high-profile accounts was essential. Earlier roles included providing technical troubleshooting support and client training, showcasing a strong foundation in customer service and process improvement. Erin holds a degree from the University of Phoenix, obtained between 2009 and 2011.