Jeff MacNutt

Jeff MacNutt is an experienced professional in customer analytics and loyalty, currently serving as the Director of Customer Analytics at Dayforce since February 2024. With a long tenure at Ceridian beginning in 2007, MacNutt directs the customer loyalty initiatives and oversees the voice of the customer (VOC) strategy, including the Net Promoter Program. Prior experience includes leadership roles at Xerox as Center Manager, where responsibilities included managing the Halifax Customer Support Center, and as Operations Manager at J.D. Irving, Limited, where MacNutt was selected for a prestigious leadership development program. Additionally, MacNutt's early career included a brief role at the Canadian High Commission in the Commercial/Economic Division. Educational qualifications include an MBA in Marketing from the University of New Brunswick, a BBA, and a Diploma in Public Administration from the University of Prince Edward Island.