Jeffrin Rex

Jeffrin Rex is the Sr. Manager of Customer Support at Dayforce, where they lead a dynamic team across the APJ region to deliver exceptional customer experiences. With a strong focus on process optimization, Jeffrin ensures high customer satisfaction and retention rates, while also acting as the Atlassian Jira admin for the region. They have a background in various consultancy roles, including Sr. Techno Functional Consultant at Excelity Global and Manager of Product Support at Ceridian. Holding a BE in Electronics and Communication from St. Xavier's Catholic College of Engineering, Jeffrin’s expertise in Agile Scrum methodologies and project management drives successful outcomes across the organization.