Jonathan Kao is a seasoned professional with extensive experience in process architecture and business consulting. Currently serving as a Process Architect in IT at Dayforce since February 2024, Jonathan previously held various roles at Ceridian, including Process Architect for Digital Transformation and Product Enablement & Strategy from August 2022 to January 2024. Jonathan's earlier career at Manulife spanned over thirteen years, during which Jonathan took on roles such as Business Consultant in Advisory Services & Retail Investments Contact Centres, Manager of Business Process Design, and Business Analyst, among others. Jonathan holds a Bachelor of Arts degree in English from the University of Waterloo, completed in 2006.
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