Jordan Morales

Jordan Morales is a seasoned professional with diverse experience in operations and customer service. Currently serving as Store Lead at Black Rock Coffee Bar since May 2021, responsibilities include managing store operations and overseeing a team of 20 employees. Prior experience includes roles at Sequoia Consulting Group as an Employee Advocate, Carvana as a Verification Advocate 2, American Family Insurance as a Casualty Claims Adjuster Associate, Zocdoc as a Provider Operations Associate, and positions at Print.Save.Repeat. and Starbucks. Jordan holds a Bachelor of Science in Health Policy from Arizona State University and a Certificate in Data Analytics from the University of Arizona.