Keina Masuda is a skilled professional with extensive experience in product training and customer success within the logistics and fashion industries. Currently serving as a Product Trainer at Dayforce since September 2023, Keina previously held the position of Customer Success at 株式会社オープンロジ, where responsibilities included onboarding new clients and providing consulting tailored to logistics operations. Prior to that, Keina was a Customer Support/Logistics Manager at 株式会社BRH, focusing on customer communication strategies and operational management for a D2C jewelry brand. Keina also has a background in PR and marketing, with past roles at Prap Japan Inc., Moncler, and several internships in event planning and marketing. Keina holds a Bachelor's degree in International Trade and Marketing for the Fashion Industries and an Associate degree in Advertising and Marketing Communications from the Fashion Institute of Technology.
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