Kent Baker

Kent Baker is an accomplished professional with extensive experience in customer success, project management, and HR outsourcing. Currently serving as Sr Director of Customer Success at Dayforce since October 2016, Kent has held various roles including Director of Client Program Management and Customer Success Manager. Prior experience includes independent consulting at Bridgewater Associates, where responsibilities encompassed project delivery management and Workday HR conversion. Kent was also the Service Delivery Director at NGA Human Resources, managing HR BPO client accounts, and served as Service Delivery Manager at Hewitt Associates, overseeing IT service delivery for multi-process clients. As a Partner at Accenture, Kent contributed to the growth of the HR Outsourcing practice and led sales efforts while mentoring consulting staff. Kent holds a BS in Management Science from Georgia Tech Scheller College of Business and an MBA in Management from Georgia State University - J. Mack Robinson College of Business.