Kenya Austin is an experienced professional in the technology and customer support sectors, currently serving as a Principal Technical Account Manager at Dayforce since April 2014. With a strong background in US and Canada Payroll, Tax, Compliance, and Year End processes, Kenya has led initiatives to ensure timely completion of tasks for Premium Accounts and has collaborated with marketing teams to deliver Customer Success webinars. Previous roles at Dayforce include Senior Technical Account Manager and Technical Account Manager, where Kenya focused on enhancing client experiences and operational efficiencies. Prior to Dayforce, Kenya held various positions, including Unit Leader at Partylite, Product Manager at Imation, and Product Manager at Yamaha Corporation of America, showcasing a diverse skill set in leadership, product management, and sales support. Kenya holds a Bachelor of Science degree in Marketing with a minor in Economics from California State University-Long Beach.
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