Mark Hatten

Mark Hatten is a seasoned professional in customer success and relationship management, currently serving as Principal, Customer Success at Dayforce since February 2024. Prior to this role, Mark held the position of Customer Relationship Executive at Ceridian from October 2019 to January 2024, where responsibilities included managing executive relationships with Dayforce customers. Mark's extensive background at IBM spanned from February 2007 to October 2019, encompassing roles such as Senior Executive Partner and Executive Program Manager, where leadership of client success initiatives and project management were key. Earlier experience includes positions at Alltel from April 2001 to January 2007, along with educational achievements from the University of Nebraska-Lincoln, where Mark obtained both a BA in English and an MA in Marketing, Advertising, and Communications.