Ralph Ford is an experienced Senior Technical Advanced Support Analyst at Dayforce since February 2024, with a concurrent tenure at Ceridian that began in November 2017. In this role, Ralph provides technical expertise in Talent and HR spaces, resolves complex support cases, and mentors front line support teams. Previous positions include Enterprise Application Specialist and Application Support Specialist focused on Dayforce HCM, Service Manager at Collabera Inc., and Manager Application Support at Cognizant, where leadership and technical guidance were provided for a team supporting over 30 applications. Ralph's career also spans a significant period at The Walt Disney Company, serving as an Application Developer Specialist and Senior Programmer Analyst, delivering 24/7 support for critical systems. Educational qualifications include a Bachelor of Arts in Criminal Justice and Corrections from California State University, Fullerton, and an Associate of Arts in Administration of Justice from Cerritos College.
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