Randy Miranda

Randy Miranda is a Services Consultant at Dayforce, with a focus on scoping and processing Change Requests and client consulting since September 2023. Previously, from September 2015 to September 2022, Randy served as a CFE Consultant at SAP Concur, managing remote implementations of expense and invoice services for North American clients while ensuring high-quality work and client satisfaction. Randy's experience includes various roles at Dell Inc. from July 2007 to October 2014, progressing from a Customer Care Analyst to a Senior Specialist, and handling performance escalations. Early career experience includes positions at Owtel Phils Inc., ClientLogic | Sitel, and Values Plus Home Improvement Center, starting with an Office Assistant role at United Laboratories, Inc. Randy holds a Bachelor of Science in Computer Science from AMA University and has a solid educational background in primary and secondary education.