Shadman Islam is a Senior Technical Account Manager at Dayforce, specializing in HRIS and customer retention. With a strong technical background, they have previously held roles such as Technical Account Manager at Employ and Technical Account Manager Associate at Ceridian, where they focused on enhancing customer experiences and resolving complex technical challenges. Shadman holds a Master’s Degree in Electrical and Computer Engineering from the University of Ottawa and a Bachelor's Degree in Electrical and Electronics Engineering from North South University. Their early experience includes roles at AIESEC in Ottawa and North South University, contributing to both account delivery and teaching assistance.
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